Official Documents

Privacy Policy qqnusa

Your privacy is our priority. This document explains in detail how qqnusa collects, uses, stores and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026
Our Commitment to Your Privacy

Six core principles that shape how qqnusa responsibly handles every member's personal data.

256-bit SSL Encryption

All data transmitted between your device and qqnusa servers is protected with 256-bit SSL encryption — the same security technology used by international banking institutions.

Malaysia PDPA Compliance

The qqnusa Privacy Policy is designed and updated in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring your rights as a user are always protected.

No Data Selling

Qqnusa has never and will never sell, rent, or trade members' personal data to third parties for marketing or commercial purposes.

Data Control in Your Hands

You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account or the qqnusa support team.

Secure & Protected Servers

Member personal data is stored on servers protected by multi-layered firewalls, active threat monitoring, and automated backup systems to prevent data loss or breaches.

Data Breach Notification

In the event of any security incident involving your data, qqnusa is committed to notifying affected members within the timeframe required under PDPA.

1Privacy Policy Introduction & Scope

This Privacy Policy describes the personal data management practices of qqnusa ("we", "Platform") accessible via qqnusa.fun. This document applies to all users who register, browse, or use any services offered by qqnusa.

We take our responsibilities seriously as a data controller under the Personal Data Protection Act 2010 of Malaysia. By using the qqnusa platform, you acknowledge that you have read and understood this Privacy Policy and agree to our processing of your personal data as described herein.

Note: This Privacy Policy may be updated from time to time. Any material changes will be communicated via an in-platform notice or email to registered members. The "last updated" date at the top of this page reflects the latest version in effect.
2Personal Data We Collect

Qqnusa collects your personal data through various means as you interact with our platform. The types of data collected are as follows:

Data You Provide Directly

  • Identity information: Full name, date of birth, gender, IC or passport number (for KYC verification).
  • Contact information: Email address, mobile number, and full address.
  • Financial information: Bank account numbers, e-wallet numbers and other payment method details used for deposits and withdrawals.
  • Verification documents: Copies of your IC, utility bill or bank statement for identity verification (KYC) purposes.

Data Collected Automatically

  • Log and technical data: IP address, device type, operating system, browser type and version.
  • Usage data: Pages visited, games played, session duration, in-account actions, and betting preferences.
  • Cookie data: Session information, language preferences and analytics data collected through cookies and similar tracking technologies.
Data Minimisation Principle: qqnusa only collects data that is strictly necessary to provide the services you request. We do not collect excessive or irrelevant data beyond the stated purposes.
3Purpose of Personal Data Use

The personal data we collect is used solely for legitimate and stated purposes. The table below outlines the primary purposes for which your data is used:

Purpose of Use Data Type Legal Basis
Account registration and management Name, email, phone number Contract performance
Identity Verification (KYC) IC/passport, selfie, supporting documents Legal obligations
Deposit and withdrawal processing Bank details, e-wallet Contract performance
Fraud prevention and AML IP, transaction data, behavioural data Legal obligations
Promotional and bonus notifications Email, phone number Your consent
Platform enhancement and analytics Usage data, system logs Legitimate interests

We will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.

4Third-Party Data Sharing

Qqnusa does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your data:

Approved Payment Processors

To process your deposits and withdrawals, we share the necessary financial details with approved payment processors such as FPX, Touch 'n Go eWallet, GrabPay, and Boost. All these processors are bound by strict data protection agreements.

Gaming Service Providers

Third-party game operators (such as slot providers, Live Casino and Sports Betting) may receive limited account information required to deliver gaming services to you. This does not include your full financial information.

Statutory Authorities

Qqnusa will disclose personal data to the relevant authorities when required to do so by law, court order, or to assist in financial crime investigations and anti-money laundering efforts.

Important: qqnusa never shares your personal data with marketing companies, data brokers, or any party without a legitimate operational need. Any suspicious data requests claiming to come from qqnusa should be reported to our support team immediately.
5Cookies & Tracking Technologies

Qqnusa uses cookies and similar tracking technologies to enhance user experience, analyse usage patterns, and ensure platform security. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Functional Cookies: Store your preferences such as language selection, display theme and account settings so you don't need to reconfigure them each time you log in.
  • Analytics Cookies: Collect anonymized usage data to help us understand how members use the platform and identify areas for improvement.
  • Security Cookies: Help detect and prevent fraudulent activity, suspicious login attempts and cyber attacks.

You can manage cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the qqnusa platform.

6Data Retention Period

Qqnusa retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for the duration your account is active and for a minimum of five (5) years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for seven (7) years as required by Malaysia's anti-money laundering regulations and tax laws.
  • KYC documents: Retained for five (5) years after the last verification or account closure, whichever is later.
  • Support communication logs: Retained for three (3) years for reference and dispute resolution purposes.
  • Analytics and system log data: Retained for a maximum of two (2) years before being permanently deleted or anonymised.

Once the retention period expires, your personal data will be securely deleted or fully anonymised so it can no longer be linked to your identity.

7Your Rights as a Data Subject

Under Malaysia's PDPA and qqnusa's internal policies, you have the following rights regarding your personal data. To exercise any of these rights, please contact the qqnusa support team via Live Chat within the platform.

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request correction of inaccurate or incomplete personal data held in our records.

Right to Erasure

Request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or on the basis of legitimate interests.

Right to Data Portability

Receive your personal data in a structured format for transfer to another data controller.

Right to Restrict Processing

Request restriction of your data processing in certain situations while a dispute or review is in progress.

8Data Security & Protection Measures

Qqnusa continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we implement include:

  • Data encryption: All sensitive data is encrypted using AES-256 standards at rest and SSL/TLS in transit.
  • Access controls: Only authorised personnel with a legitimate operational need may access member personal data.
  • Two-factor authentication (2FA): An additional verification layer is available to protect your account from unauthorized access.
  • Regular security audits: The qqnusa platform undergoes regular penetration testing and independent security audits.
  • 24/7 Threat Monitoring: An active intrusion detection system monitors the platform around the clock to identify and block suspicious activity.
Shared Responsibility: While qqnusa takes all reasonable steps to protect your data, account security also depends on your own actions. Always use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
9Children's Privacy

The qqnusa platform is exclusively for users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If we discover that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered on our platform, please contact our support team immediately.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how qqnusa handles your personal data, or if you wish to exercise any of your data subject rights, please contact us via:

  • Live Chat: Available 24/7 directly within the qqnusa platform — the fastest way to get a response.
  • Privacy Email: [email protected] — for more detailed written enquiries.

Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For more complex data subject requests, response times may take up to 30 days in accordance with PDPA provisions.

For more information about your rights under Malaysian law, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.

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